Product

Put Away That Credit Card: AdRoll Accepts PayPal

At AdRoll we want to make our customers’ lives as easy as possible. That’s why we work to make our billing services as intuitive and convenient as our products. In that spirit, we are excited to announce that we have partnered with PayPal to launch...

New Product Spotlight: Be in the Driver’s Seat of Your Campaign

At AdRoll, we believe customers should have full control over their campaigns at all times. We’re constantly improving the AdRoll dashboard to provide users with intuitive and easy-to-use tools to help optimize campaigns and drive performance. Here are three top AdRoll features that put control in...

Audience Exclusion: Create synergy between retargeting and display campaigns

AdRoll’s centralized dashboard allows you to reach customers cross-platform, whether they’re surfing the web, checking Facebook, or posting on Twitter. Being cross-platform gives advertisers massive reach and the ability to create customized messaging and frequency cap rules based on very specific audience segments. Advertisers are...

Cross-Device Retargeting on Facebook Now Open to All

Today we’re excited to announce that we’ve made it significantly easier to quickly execute cross-device retargeting campaigns in order to reach consumers across multiple screens. Our sleek new UI allows you to retarget your desktop website visitors with ads in the Facebook mobile app on...

The Rules of Live Chat

You do not chat about live chat. You DO NOT chat about live chat. If someone says “stop” or goes silent, or leaves their computer, the chat is over (usually). No slang. No abbreves. Mind your grammar – you’re representing your company. Share positive and...

Out With the Old, In With the New Dashboard

The New Dashboard: Redesigned from the Ground Up. We’ve been really busy over here at ShangRolla. One of the largest projects that we’ve tackled is a complete redesign of the interface used to set up, measure, and manage your AdRoll campaigns. We’re excited to offer...

Measuring Delight: the Numbers Behind our Customer Service

Remember that time you had to call your credit card company to dispute a charge, but kept getting transferred? Or, how about that nettlesome customer service rep you dealt with when trying to return Aunt Suzie’s thoughtful Christmas gift because, let’s face it, you’re not...